Refund policy
30-Day Refund Policy
We want you to be fully satisfied with your purchase! If you’re not completely happy, we offer a 30-day refund or exchange policy from the delivery date on eligible items.
Eligibility for Returns:
- Eligible Items: All items are eligible for return except for shirts and hats.
- Condition: Items must be unused and in their original packaging.
Return Process:
- Contact Support: Please reach out to our support team or call us at [your contact number] to arrange the best pickup or return process for your item.
- Restocking Fee: If any additional holes have been drilled or lights assembled, a $50 restocking fee will apply.
Shipping Costs:
- Incorrect Item/Size: If we send the wrong size or item, we’ll cover return shipping and any reasonable labor costs.
- Correct Item: For returns due to other reasons, customers are responsible for both return shipping and initial shipping fees.
Refund Options:
- We offer full refunds or exchanges for eligible returns.
Processing Time:
- Once we receive your return, please allow up to 3 business days for your refund to be processed.
For any questions, feel free to contact our support team. Thank you for choosing us!