Shipping policy
Shipping Policy
We aim to provide reliable and efficient shipping for all our customers within the lower 48 states. Please review our shipping guidelines below.
1. Shipping Locations
- Free Shipping: We offer free standard shipping to the lower 48 United States.
- Local Delivery: We provide delivery within a 75-mile radius of Los Angeles.
2. Shipping Carriers
We ship via UPS, FedEx, USPS, and DHL based on the best available option for your location.
3. Processing Time
- Order Processing: Please allow 5-7 business days for order processing before shipping.
4. Estimated Delivery Times
- Once shipped, delivery times depend on the carrier and your location. You’ll receive a tracking number to monitor your shipment’s progress.
5. Lost or Damaged Items
- Damaged Items: If your item arrives damaged, contact us within 3 days of receiving the item to arrange a replacement. We are committed to resolving issues quickly to ensure your satisfaction.
6. Incorrect Address
- Customer Responsibility: Please ensure that your shipping address is correct. If a package is returned or needs reshipping due to an incorrect address provided by the customer, the customer is responsible for additional shipping fees.
7. International Shipping
We currently do not offer international shipping.
If you have any questions or need assistance with your order, please contact our customer support team. Thank you for choosing us!